Inquiry

Our company and our group consider compliance to be of paramount importance in our management and promote fair and honest business activities. As part of this effort, we have established a dedicated contact point to receive reports and consultations from external parties with the aim of promptly detecting and correcting violations of laws and regulations and acts contrary to corporate ethics, and to enable our self-correcting mechanisms to function.

1. Who can use this service (eligible users)

External parties involved in our group's business activities
(Examples: Business partners, subcontractors, job seekers, individuals who have left our group company more than one year ago, etc.)

*Current employees and officers of our group, as well as those who have left the company within the past year, may also use the internal reporting hotline established in accordance with our company regulations.

2. Actions that are subject to reporting or consultation

The following acts or acts that may occur by officers or employees of our company or our group companies:

• Acts that violate laws, ordinances, etc.
• Actions that violate company regulations, codes of conduct, etc.
• Other compliance violations that go against corporate ethics (harassment, fraudulent accounting, information leaks, human rights violations, etc.)

3. A response system independent of the reporting and consultation desk.

This contact point is handled directly by the "Audit and Supervisory Committee (composed solely of outside directors)," an independent body separate from the business execution departments.

Depending on the content of the report or consultation, the Audit and Supervisory Committee will verify the facts, investigate, and take other necessary actions, either on its own or in cooperation with the Internal Audit Office or other relevant departments, or with external experts such as lawyers.

Furthermore, in cases involving executive directors or other heads of business execution departments, the Audit and Supervisory Committee will handle the matter independently of the business execution department.

In conducting the investigation, we will establish an appropriate system to ensure that the person who was reported and other persons with a vested interest in the case do not become involved in the investigation.

4. Requests regarding use

• To ensure a swift and appropriate investigation, please provide as much detail as possible regarding the facts (when, where, who, what, how, etc.), and attach any objective evidence you may have.
• We accept anonymous reports, but please note that this may limit our ability to investigate the facts and report the results. For a more effective investigation, please provide your name and contact information whenever possible.

5. Protection and confidentiality of whistleblowers

• Our company strictly prohibits any actions taken against the whistleblower or the company to which the whistleblower belongs, including the suspension of business transactions or any other adverse treatment, solely because they have used this contact point.
• The Audit and Supervisory Committee will strictly manage the content of the report and information regarding the whistleblower. Information that could identify the whistleblower will not be disclosed to management or other executives without the whistleblower's consent, except as required by law. However, the content of the report may be shared with relevant parties to the minimum extent necessary for fact-finding, investigation, and other necessary actions.

6. Response after reporting

• Based on the information you have provided, we will promptly investigate the facts, and if any violations are found, we will take strict action and promptly implement corrective measures and preventative measures to avoid recurrence.
• For those who have provided their names and other information, we will report the results of our response to the extent that it does not compromise the privacy of those involved.